Patrick Kuhl

B2G GovTech/EdTech software company building enterprise web platforms for early childhood agencies. Platforms serve 500K+ users across 12 U.S. states, supporting $200M+ in grants and subsidies.

• Led 0-to-1 product design for an enterprise childcare licensing platform, translating ambiguous, regulated, and operationally complex requirements into intuitive, scalable workflows from discovery through implementation.
• Partnered directly with customers across five states to understand complex workflows, uncover pain points, define data structures, and use customer insights to influence product direction.
• Designed end-to-end, role-based experiences across dashboards, correction orders, licensing workflows, and other multi-step processes supporting multiple personas and real-world operational needs.
• Built and evolved a scalable design system spanning reusable components, design tokens, semantic conventions, accessibility standards, and shared interaction patterns in close partnership with Engineering.
• Reduced UI defects in AI-generated implementation code from ~8 per story to just over 1 by grounding development in established design-system components, patterns, and standards.
• Increased monthly mobile membership applications 4x through a responsive redesign of a statewide Registry/PWA, simplifying a complex application workflow and removing barriers for mobile customers.
• Mentored two designers in systems thinking, component architecture, design-system structure, tokenization, semantic conventions, and scalable UX practices.

Leading B2B safety and compliance company serving 500K+ organizations, including 90% of the Fortune 1000.

• Modernized a 15-year-old platform serving 20,000+ subscribers, reducing task completion time by 23% and increasing customer satisfaction by 31%.
• Led UX and product design initiatives across multiple enterprise SaaS products, simplifying complex operational and compliance workflows for business users.
• Conducted user research, usability testing, and workflow analysis to uncover customer pain points and inform product decisions.
• Designed end-to-end workflows, information architecture, interaction models, prototypes, and production-ready interfaces in partnership with Product and Engineering.
• Contributed to shared design systems and reusable interaction patterns, improving consistency and scalability across multiple products and teams.

3PL and eCommerce fulfillment company providing tech-enabled logistics solutions for consumer brands and online retailers.

• Optimized customer-facing digital experiences through A/B testing, analytics, and landing-page experimentation, using behavioral data to improve engagement and conversion.

Digital agency specializing in custom web development, eCommerce, SEO, and web application programming for business and agency clients.

• Designed and developed custom web and eCommerce experiences using PHP, MySQL, HTML, CSS, and JavaScript, spanning frontend and backend implementation.
• Worked directly with clients to translate business needs into usable digital solutions, delivering custom interfaces, functionality, and CMS implementations.